Frequently Asked Questions

Do you ship internationally?

We currently ship within the US only. International shipping is planned for future phases.

How long does shipping take?

Orders are processed in 1-3 business days and usually delivered within 7-15 business days in the US.

What payment methods are supported?

PayPal is supported now. Additional payment methods are on our roadmap.

How do I request a refund or track my order?

Use the Order Tracking page to query status and submit refund requests with your order details.

Can I talk to an AI assistant before purchasing?

Yes. Use the Vantiz AI chat widget for recommendations and quick product guidance.

🤖 Vantiz AI Assistant
Hi! I'm Vantiz AI. Ask me anything about our products, shipping, or returns!